The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 Advanced (4)Custom Error Pages, FP Extensions, Cron Job, Index Manager |
Billing (1) |
Client Area (10) Support Tickets, CA Password, Login, Ordering, Pay Invoices, Register Domains, Billing Info, Personal Info, Review Emails, Review Hosting and Services |
| cPanel (5) Navigating cPanel, Changing Style, Changing Password, Contact Information, cPanel Login |
Databases (14) Create Database, Manage w/ PHPMyAdmin, Importing databases and tables with phpMyAdmin, Inserting fields into database tables with phpMyAdmin, Deleting tables in a database with phpMyAdmin, Exporting databases and tables with phpMyAdmin |
DNS (Name Servers) (17) Updating Your DNS at NetworkSolutions.com, 1and1.com, GoDaddy.com, dotster.com, enom.com, NetFirms.ca, OpenSRS, MelbourneIT.com.au, NameCheap.com, Register.com and other registers. |
| Domains (21) Subdomains, Add-ons, Parking, URL Redirects, Updating Your DNS at NetworkSolutions.com, 1and1.com, GoDaddy.com, dotster.com, enom.com, NetFirms.ca, OpenSRS, MelbourneIT.com.au, NameCheap.com, Register.com and other registers. |
Email (Mail) (10) Default Account, Create POP Account, Auto-Responder, Forwarding, Trace an Email Address, Using Webmail in Cpanel |
Email Programs (15) Outlook 2000, 2003 & 2007, Outlook Express, Eudora, Incredimail, Netscape, Opera, Pegasus, Thunderbird, Windows Mail |
| Files (5) Backing up Web site, Adding FTP Accounts, Using Web Disk, File Manager, Disk Usage Viewer |
FTP Programs (18) Configure, Upload and Manage files with CuteFTP, FileZilla, FTP Voyager, SmartFTP, WinSCP and WS_FTP. |
Granite Commerce (5) |
| Introduction to Web Hosting (1) Short overview of the different components, fundamentals and operations that come together to make web hosting work. |
Logs (1) Manage Raw Logs |
phpMyAdmin (13) Importing databases and tables with phpMyAdmin, Inserting fields into database tables with phpMyAdmin, Deleting tables in a database with phpMyAdmin, Exporting databases and tables with phpMyAdmin |
| Security (3) Password Protect Directory, IP Deny Manager, Hotlink Protection |
SSL Certificates (1) How to set up and Generate a Private Key, CSR, Install the SSl and Activate on your Domain. |
Transferring Your Domain (17) Transferring Your Domain from GoDaddy.com, OpenSRS, 1and1.com, Register.com, NetworkSolutions.com, dotster.com, enom.com and other registers |
| Web Marketing (1) |
Where do I go ? (1) Do I need to go to my Client Area or my cPanel?? |
 Categories ManagementViews: 696 |
| Users Management (Customers) Content:1. Users 2. Users > Manage Customers 2.1 Users > Manage Customers > Customer Search Results... Views: 428 |
| I cannot send email. I am using Verizon as my internet service provider. If you cannot send email and are using Verizon FIOS or High Speed Internet services that use dynamic IP addresses, please see the... Views: 406 |
| Page Not Found errors when trying to access Webmail You may experience "Page Not Found" errors when trying to access your webmail (Horde or Squirrelmail) from behind a corporate or highly... Views: 398 |
| I can send email from my account when I'm at work, but not when I'm at home. This issue is typically caused by your ISP blocking port "25" on their network for residential accounts. Our servers are configured to also accept... Views: 370 |
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